At Socian AI, we take the privacy of our users seriously. This Privacy Policy describes how we collect, use, and protect the personal information that we gather through our website, applications, and services (together, the "Services").
By using our Services, you consent to the terms of this Privacy Policy. If you do not agree with the terms of this Privacy Policy, please do not use our Services.
We collect the following types of information when you use our Services:
We collect personal information that you provide to us, such as your name, email address, and phone number. We may also collect information about your job title, company, and industry.
We may collect information about how you use our Services, such as the pages you visit, the features you use, and the actions you take.
We may collect information about the device you use to access our Services, such as your device type, operating system, browser type, and IP address.
We may collect information about your location if you give us permission to do so. We may use this information to provide you with location-based services.
We use your personal information to provide and improve our Services. We may also use your personal information to: Communicate with you about our Services and your account
Provide you with marketing and promotional materials
Conduct research and analysis to improve our Services. We use usage information and device information to analyze trends, administer our Services, and diagnose technical issues. We may also use location information to provide you with location-based services.
We do not sell, rent, or trade your personal information with third parties for their promotional purposes. We may share your personal information with third-party service providers that help us provide our Services. For example, we may use a third-party email service to send you email newsletters. We require these third-party service providers to comply with applicable privacy laws and regulations and to use your personal information only for the purposes for which it was disclosed.
We take reasonable measures to protect your personal information from unauthorized access, use, or disclosure. However, no method of transmission over the Internet or method of electronic storage is 100% secure. Therefore, we cannot guarantee the absolute security of your personal information.
Our Services are not intended for children under the age of 16. We do not knowingly collect personal information from children under the age of 16. If we become aware that we have inadvertently collected personal information from a child under the age of 16, we will take steps to delete the information as soon as possible.
If you are a parent or guardian and believe that your child has provided us with personal information, please contact us at the email address provided below. We will take reasonable steps to verify your identity and promptly respond to your request.
Socian AI is based in the United States and are operated from Bangladesh, and the personal information we collect is processed and stored in the Cloud Servers in US Virtual Machines and other Cloud services. If you are accessing our Services from outside the United States, please be aware that your personal information may be transferred to, stored, and processed in the United States, where our servers are located.
We take appropriate measures to protect personal information that is transferred outside the European Economic Area ("EEA"), such as by implementing standard contractual clauses approved by the European Commission. By using our Services, you consent to the transfer of your personal information to the United States and other countries as described in this Privacy Policy.
We may update this Privacy Policy from time to time to reflect changes in our practices or applicable laws. If we make any material changes to this Privacy Policy, we will notify you by email or by posting a notice on our website prior to the change becoming effective. We encourage you to review this Privacy Policy periodically for any changes.
We collect various types of information from you when you use our Services, including personal information and non-personal information.
We use your information to provide, improve, and personalize our Services, as well as to communicate with you about our Services and respond to your inquiries.
We may share your information with third-party service providers, affiliates, and other third parties as necessary to provide our Services and comply with our legal obligations.
You have the right to access, correct, and delete your personal information, as well as to object to certain uses of your information.
We use industry-standard security measures to protect your information, but we cannot guarantee that your information will be completely secure.
We retain your information for as long as necessary to provide our Services and comply with our legal obligations.
You can opt-out of receiving marketing communications from us at any time by following the instructions provided in our communications.
Any information or content you submit to our Services, such as reviews or comments, may be visible to other users of our Services and the public.
Our Services may contain links to third-party websites and services that are not controlled by us. We are not responsible for the privacy practices of these third parties.
If you are accessing our Services from outside the United States, your information may be transferred to and processed in the United States, where our servers are located.
We may update this Privacy Policy from time to time to reflect changes in our practices or applicable laws. We will notify you of any material changes to this Privacy Policy.
If you are a California resident, you have certain rights regarding the collection, use, and sharing of your personal information under the California Consumer Privacy Act ("CCPA").
If you are a data subject in the European Union, you have certain rights regarding the processing of your personal information under the General Data Protection Regulation ("GDPR").
If you have any questions or concerns about this Privacy Policy or our practices, please contact us at the email address provided in this Privacy Policy.
We do not collect or process sensitive information, such as information about your health or sexual orientation, unless you voluntarily provide it to us.
We may moderate user-generated content to ensure that it complies with our Terms of Service and community standards.
We may send you marketing communications about our Services, but you can opt-out of these communications at any time.
If you are a data subject in the European Union, you have the right to receive a copy of your personal information in a structured, commonly used, and machine-readable format.
If you are a data subject in the European Union, you have certain rights to request access, correction, or deletion of your personal information.
We do not use automated decision making, including profiling, that has legal or similarly significant effects on you.
We may use cookies, web beacons, and other similar technologies to collect information about your use of our Services and personalize your experience.
We may use third-party advertising and analytics services to help us understand your preferences and show you relevant ads on our Services and other websites.
We may collect information about your location when you use certain features of our Services, such as location-based search.
We may integrate with social media platforms to allow you to share content and information from our Services with your social media networks.
Our Services are not directed to children under the age of 13, and we do not knowingly collect personal information from children under the age of 13.
We do not respond to "Do Not Track" signals or similar mechanisms that provide users with the ability to opt-out of the collection of information about their online activities.
We may share your information with our service providers and partners who help us operate our Services and provide you with the best possible experience.
In the event of a merger, acquisition, or other business transaction involving our company, your information may be transferred to the acquiring or merged entity.
We may share your information as required by law or legal process, including in response to a court order, subpoena, or other lawful request.
We may collect information about you from publicly available sources, such as social media platforms, to enhance our understanding of your interests and preferences.
We may use various methods of user authentication to help us verify your identity and protect against unauthorized access to your account.
We may use third-party payment processors to process payments made through our Services. We do not store or process your payment information directly.
We may collect information from you when you provide feedback or support requests related to our Services, including your contact information and details about your issue.
We may use automated data collection methods, such as web scraping and web crawling, to collect publicly available information for research and development purposes.
We may use de-identified and aggregate information for research and development purposes, such as to improve our Services and develop new products.
We will only collect and retain the minimum amount of information necessary to provide our Services and comply with our legal obligations.
We will not be liable for any damages or losses resulting from the use or disclosure of your information that is beyond our reasonable control.
By using our Services, you consent to the collection, use, and sharing of your information as described in this Privacy Policy.
This Privacy Policy is subject to and incorporates our Terms of Service, Cookie Policy, and any other policies or agreements that may be applicable to your use of our Services.
You have the right to file a complaint with the relevant data protection authorities if you believe that we have violated applicable data protection laws.
We may collect and use information from user-generated content, such as comments and reviews, for research and development purposes.
We may use your personal information to provide, maintain, and improve our Services, and to communicate with you about our Services and related topics.
You may opt-out of receiving marketing communications from us at any time by following the instructions provided in our communications or by contacting us directly.
Our Services may contain links to third-party websites and services that are not under our control. We are not responsible for the privacy practices of these third-party websites and services.
We use commercially reasonable security measures to protect your information from unauthorized access, use, or disclosure. We will retain your information for as long as necessary to provide our Services and comply with our legal obligations, and we will securely delete your information when it is no longer needed.
Your information may be transferred to and processed in countries outside of your home country, including the United States, where data protection laws may differ from those in your country.
We may update this Privacy Policy from time to time, and we will notify you of any material changes by posting a notice on our website or through other communication channels.
If you have any questions or concerns about our Privacy Policy or our use of your information, you may contact us at privacy@socian.ai.
If you access our Services using a mobile device, we may collect information about your device, including its unique identifier and location, to provide you with the best possible experience.
We will take reasonable steps to ensure that the information we collect about you is accurate, complete, and up-to-date.
We may use social media advertising platforms to show you relevant ads on these platforms based on your interests and activity on our Services.
You may have certain rights regarding your personal information, such as the right to access, correct, or delete your information, as provided by applicable data protection laws.
If you contribute content or other materials to our Services, you retain ownership of your content, but you grant us a non-exclusive, royalty-free, and worldwide license to use, copy, modify, and distribute your content.
You have control over the information you provide to us, and you may choose not to provide certain information or to delete your information at any time.
We may use AI and machine learning technologies to improve our Services and provide you with personalized content and recommendations.
We may use cross-device tracking technologies to link your activity across multiple devices and provide you with a seamless user experience.
We do not collect, use, or disclose sensitive health information, such as information about your physical or mental health, without your explicit consent. If you are a resident of the European Economic Area (EEA), you may have certain data subject rights under applicable data protection laws, such as the right to request access to or deletion of your personal information.
We may use cookies and similar technologies to collect information about your use of our Services and to personalize your experience.
We may collect and use analytics and usage information to improve our Services and to better understand how users interact with our Services. Our Services are not intended for use by children under the age of 13, and we do not knowingly collect personal information from children under the age of 13.
We may disclose your personal information to third-party service providers that assist us in providing our Services, such as hosting providers, payment processors, and analytics providers. In the event that we sell or transfer all or a portion of our business or assets, we may transfer your information to the acquiring entity.
We may disclose your information in response to a subpoena, court order, or other lawful request by a law enforcement authority. We may use automated decision-making processes, including profiling, to make decisions about your access to and use of our Services.
If you contact us directly, we may collect and use your personal information to respond to your inquiry and to provide you with customer support.
You may choose to opt-out of receiving marketing communications from us by updating your preferences in your account settings or by contacting us directly.
We may collect and use information about your location, such as your IP address, to provide you with location-based services and to personalize your experience. Our Services may allow you to connect with and share information with social media platforms, such as Facebook, Twitter, LinkedIn, Instagram, YouTube, Google Play, TikTok, Apple App Store, Reddit, Disqus, Discord and others. We may also collect Data from our Data Partners from whom we have Data access.
Our Services do not respond to Do Not Track signals from web browsers.
We may use third-party advertising partners to serve ads on our Services or on other websites and services.
We may collect and use user feedback and survey responses to improve our Services and to better understand user needs and preferences.
We may enter into data processing agreements with third-party service providers to ensure that they handle your personal information in a manner consistent with our privacy practices.
We do not collect, use, or disclose biometric information, such as facial recognition or fingerprint data, without your explicit consent.
You are responsible for maintaining the confidentiality of your account credentials and for any actions taken using your account.
Our employees and contractors may access your information only as necessary to provide our Services and to comply with our legal obligations.
If you are a resident of the European Economic Area (EEA), you have the right to object to certain processing of your personal information, as provided by applicable data protection laws.
If you have any questions or concerns about our data protection practices, you may contact our Data Protection Officer at asif@socian.ai. If you post content on our Services, such as comments or reviews, that content may be visible to other users of our Services. We do not collect or process health information, such as information about medical conditions or treatments, without your explicit consent.
We will retain your personal information for as long as necessary to provide our Services and as required by applicable law.
You may access and correct your personal information by logging into your account or by contacting us directly. If you are a resident of the European Economic Area (EEA), you may request a copy of your personal information in a structured, machine-readable format.
We comply with the EU-U.S. Privacy Shield Framework and the Swiss-U.S. Privacy Shield Framework as set forth by the U.S. Department of Commerce. We may collect and use user-contributed content, such as images or videos, to improve our Services and to provide a better user experience.
We may use personal information to verify your identity, such as when you create an account or when you contact us for customer support.
We collect and process payment information, such as credit card numbers and billing addresses, through third-party payment processors.
We may collect and use user complaints and feedback to improve our Services and to better understand user needs and preferences.
We strive to educate and raise awareness among our users about privacy and data protection best practices. We implement reasonable and appropriate technical and organizational measures to protect your personal information against unauthorized access or disclosure.
We obtain your consent before collecting and using your personal information for any purpose not set forth in this Privacy Policy. We may update this Privacy Policy from time to time, and we will provide notice of any material changes.
You may request that we delete your personal information by contacting us directly, subject to certain limitations.
You may provide us with additional personal information, such as your interests or preferences, which we may use to personalize your experience.
If you have a complaint or dispute about our data protection practices, we encourage you to contact us directly to resolve the issue.
If you withdraw your consent for us to collect or use your personal information, we may not be able to provide you with access to our Services.
We may collect and use user feedback and testimonials to promote and market our Services.
If we make automated decisions about you based on your personal information, we will provide you with information about the decision-making process.
We may collect and use information about your geolocation, such as your GPS coordinates, to provide you with location-based services. We may use personal information to authenticate your identity, such as when you reset your password or when you request access to your account.
You may terminate your account at any time, and we will delete your personal information, subject to certain limitations.
If we experience a data breach that affects your personal information, we will notify you as required by applicable law.
We may use your personal information to create profiles about you, such as your interests or preferences, to personalize your experience. We collect and use only the personal information that is necessary to provide our Services and as required by applicable law. If you use social media to access our Services, we may collect and use information from your social media account, subject to your privacy settings.
If you revoke your consent for us to collect or use your personal information, we may not be able to provide you with access to our Services.
If you are a resident of the European Economic Area (EEA), you have certain rights with respect to your personal information, such as the right to access, rectify, or erase your personal information.
If you use tags to categorize or describe content on our Services, those tags may be visible to other users of our Services.
If you lose access to your account, we may use personal information to verify your identity and to help you recover your account. We may disclose your personal information to third-party service providers, such as hosting or payment processing companies, to facilitate the delivery of our Services.
We may collect information about the devices you use to access our Services, such as the type of device, operating system, and browser. We may integrate with social media platforms, such as Facebook or Twitter, to allow you to share content or login to our Services.
We obtain your consent before using your personal information for marketing purposes, such as sending promotional emails or targeted advertising.
Your personal information may only be accessed by authorized personnel who require access for the purposes set forth in this Privacy Policy.
We may share your personal information with our affiliates for the purposes of providing and improving our Services. Our Services may contain links to third-party websites or services, which may have different privacy policies and practices. We are not responsible for the privacy practices of these third parties.
We may collect information automatically, such as your IP address, through the use of cookies or other tracking technologies.
You may opt-out of certain data processing activities, such as targeted advertising or analytics, by adjusting your settings or contacting us directly.
We have appointed a Data Protection Officer to oversee our data protection practices and to address any privacy-related concerns or inquiries.
We may offer multiple options for user authentication, such as two-factor authentication, to enhance the security of our Services.
Our Services are not intended for use by children under the age of 13, and we do not knowingly collect personal information from children.
If you are a resident of the European Economic Area (EEA), you may file a complaint with a supervisory authority if you believe your privacy rights have been violated.
In the event of a data breach involving your personal information, we will provide notification in accordance with applicable laws and regulations.
We maintain access logs to monitor and prevent unauthorized access or disclosure of your personal information.
We obtain your consent before providing third-party applications or services with access to your personal information.
We may share your personal information with law enforcement or other government entities for the purposes of compliance with legal obligations or regulations.
You may control the use of cookies and other tracking technologies through your browser settings or by using opt-out mechanisms provided by third parties.
We will notify you of any material changes to this Privacy Policy by email or through our Services. We only collect and use personal information that is necessary for the provision of our Services and for the purposes set forth in this Privacy Policy.
If you are a resident of a jurisdiction that provides for an independent privacy authority, you may file a complaint with such an authority. We will only retain your personal information for as long as necessary to provide you with our Services and as required by law.
We may collect and use your location data to provide location-based services or to improve our Services.
We may collect user feedback on our Services to improve their functionality and user experience.
You may request a copy of your personal information or have it transferred to another data controller in a machine-readable format.
We may collect payment information from you to process transactions for our Services.
You have the right to object to the processing of your personal information, subject to certain limitations and exceptions.
We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, loss, or disclosure.
You may request the deletion of your personal information at any time, subject to applicable laws and regulations.
We may modify or terminate our use of third-party services or applications at any time, which may affect the collection and processing of your personal information.
We take reasonable steps to ensure the accuracy of your personal information and provide you with the ability to update or correct any inaccuracies.
We may use third-party analytics services, such as Google Analytics, to collect and process information about your use of our Services.
We may also use our own Solution, Socian Analytics, to collect and process information about your use of our Services.
You may control the receipt of push notifications through your device settings or the settings in our Services.
We may integrate with third-party APIs to provide additional functionality in our Services, which may involve the transfer of your personal information.
You have the right to access your personal information and receive additional information about its processing.
User Control of Sharing Settings
You may control the sharing of your personal information with other users or third parties through the settings in our Services.
We may use third-party advertising services, such as Google AdSense and others, to display advertisements in our Services.
You acknowledge and agree that the use of third-party services or applications in our Services may be subject to the terms and privacy policies of those third parties.
You have the right to request the rectification of your personal information if it is inaccurate or incomplete.
We may use user-generated content, such as comments or reviews, in our Services, subject to our User Content Policy.
You may withdraw your consent to the processing of your personal information at any time, subject to applicable laws and regulations.
We may use cookies or other tracking technologies to personalize your experience with our Services, such as by displaying content tailored to your interests.
We will provide you with clear and concise information about the processing of your personal information, including its purposes and legal basis.
If you have any questions or concerns about this Privacy Policy or our practices, please contact us at: